Every customer conversation, inone shared inbox.
Kontaktly brings your shared team inbox, broadcasts, automation, and an AI agent together — so you can reach billions on WhatsApp and reply like it's just one chat.
No credit card required · Set up in minutes
One platform for the whole customer conversation
From the first hello to the closed sale — support, marketing, and automation share the same inbox, contacts, and analytics.
Shared Team Inbox
Every agent works one WhatsApp number together — assign, tag, route, and add private notes without stepping on each other.
Learn more →Broadcasts & Campaigns
Send approved templates to segmented lists at scale, with per-number rate limiting and live delivery, read, and reply tracking.
Learn more →No-code Automation
Build chatbot flows and drip sequences on a visual canvas. Trigger on keywords, tags, or events — no engineer required.
Learn more →AI Agent
An AI teammate answers instantly from your knowledge base, drafts replies for agents, and hands off to a human when it matters.
Learn more →WhatsApp Business API
Go live on the official Cloud API in minutes — a new number or your existing one with coexistence. Templates managed in-app.
Learn more →Instagram & Messenger
Answer Instagram DMs, turn comments into DMs, and handle Messenger — all from the same queue as WhatsApp.
Learn more →WhatsApp Calling
Take and place WhatsApp voice calls right in the browser over WebRTC — chat and call from the same screen.
Learn more →Commerce
Share a product catalog, collect orders, and send payment links — customers buy without ever leaving the chat.
Learn more →Developer API & Webhooks
A scoped REST API, real-time webhooks, and a Zapier app connect your stack — send messages and sync events programmatically.
A team inbox that feels like one conversation
Route incoming chats to the right agent, leave internal notes, and see delivery and read receipts in real time. Everyone stays in sync — no forwarded screenshots, no lost threads.
- Assignment, roles & per-agent visibility
- Private notes and @mentions
- AI reply suggestions inline
- Canned responses and quick templates
Reach thousands, then let flows do the follow-up
Launch a template broadcast to a segment in minutes, then wire up automations that qualify leads, answer FAQs, and drip sequences — all on a visual, no-code canvas.
- Segment by attributes, tags & activity
- Per-number rate limiting keeps quality high
- Trigger flows on keywords, tags, or events
- Scheduled drip campaigns
Meet customers wherever they message you
WhatsApp is home base — but your team answers Instagram, Messenger, calls, and website chats from the very same queue.
WhatsApp Business
The official Cloud API with full and coexistence number support.
- Official Meta Cloud API
- Full & coexistence numbers
- Shared inbox for the whole team
Instagram DM
Reply to DMs and turn comments into conversations from the same inbox.
- DMs & story replies
- Comment-to-DM automation
- Same unified inbox
Facebook Messenger
Handle Messenger threads alongside WhatsApp — one queue, one team.
- Messenger threads inline
- One shared queue
- Assign to any agent
In-app Calling
Take WhatsApp voice calls right in the browser over WebRTC.
- Browser-based WebRTC
- No extra app to install
- Per-minute wallet billing
Website Chat Widget
A click-to-chat button that opens WhatsApp from any page on your site.
- Click-to-chat button
- Opens WhatsApp instantly
- Drops onto any page
Click-to-WhatsApp Ads
Capture ad clicks and attribute conversions back to the campaign.
- Capture every ad click
- Attribute conversions back
- Measure true campaign ROI
WhatsApp Business
WhatsApp Business
The official Cloud API with full and coexistence number support.
- Official Meta Cloud API
- Full & coexistence numbers
- Shared inbox for the whole team
Instagram DM
Facebook Messenger
In-app Calling
Website Chat Widget
Click-to-WhatsApp Ads
Hover or tap a channel to expand it
Questions, answered
Do I need a WhatsApp Business API account?
We help you connect one during onboarding. Both new Cloud API numbers and existing WhatsApp Business App numbers (coexistence) are supported.
Can my whole team use a single number?
Yes. The shared inbox lets many agents handle one number together, with assignment, roles, tagging, and private notes.
How do broadcasts stay compliant?
Broadcasts use Meta-approved message templates and per-number rate limiting, so you reach large lists without risking your number quality rating.
Is there an API for developers?
A scoped REST /v1 API, real-time webhooks, and a Zapier app let you send messages and sync events with the rest of your stack.
Your conversations. Your data. Your control.
You handle customer conversations and, often, payment and order data. Kontaktly keeps that data secure, access scoped, and control with you.
Start your journey with Kontaktly
Free to start — no credit card, no setup fee. Bring your team onto WhatsApp today.
- No credit card
- Free plan to start
- Setup in minutes