Help Center
How can we help?
Find quick answers below, dig into the documentation, or reach our team directly.
How do I connect my WhatsApp number?+
Sign in, open Settings → Numbers, and follow the guided WhatsApp Business connect flow. The WhatsApp Guide walks through every step.
How does billing work?+
You pay a plan subscription plus WhatsApp conversation charges from Meta, billed at cost through your prepaid wallet with a transparent ledger.
Can I invite my team?+
Yes — invite unlimited teammates on paid plans and assign them to a shared inbox with roles and routing.
Where do I report a problem?+
Email our support team from the address below, or reach out from inside the app. We typically respond within one business day.
Still need a hand?
Read the WhatsApp Guide for step-by-step help, book a demo with our team, or email support.