The chat channel that sells and supports
Send order and shipping updates, recover abandoned carts, and let customers browse and buy — all on WhatsApp, where they actually read your messages.
Average documented cart abandonment is ~70% (Baymard Institute, 2025). WhatsApp update open rates (~98% vs ~20% email) and 45–60% interactive click-through are widely cited 2025 benchmarks.
What gets in the way today
Abandoned carts
Shoppers add to cart and vanish, and an email reminder rarely brings them back.
“Where is my order?”
Order-status questions flood support and eat your team’s time.
One-time buyers
Without an owned channel, re-engaging past customers means paying for ads again.
A plan for e-commerce
Win back abandoned carts, cut order-status tickets, and let customers browse and buy without ever leaving the chat.
Bring back the ~70% who walk away
Flows nudge shoppers who left items behind, with the product and a payment link right in the message — recovering sales an ignored email never would.
- Nudge shoppers who left items
- Product & payment link in the message
- Timed, automatic follow-up
- Recover on a channel they actually read
Cut “where is my order?” to near zero
Send confirmations and shipping updates as templates that get opened, so customers stay informed and your team stops answering the same question all day.
- Confirmations & shipping updates
- Sent as approved templates
- ~98% of updates get opened
- Fewer status tickets for support
Browse, order, and pay in one thread
Share your catalog and collect the order and payment inside WhatsApp — fewer steps and fewer drop-offs than sending buyers to a separate checkout.
- Share catalog & collections
- Native order collection
- Payment link in-thread
- No detour to a website
The edge for e-commerce
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