Turn WhatsApp into your #1 support channel
Resolve more conversations with fewer heroics. An AI agent handles the repetitive questions, while your team focuses on the ones that need a human — all from one shared inbox.
90% of customers rate an immediate response as important and expect under 5 minutes on messaging apps, yet only ~12% of businesses currently hit sub-5-minute first response (2025 support benchmarks).
What gets in the way today
The same questions, all day
Agents burn hours on FAQs that a good answer could resolve instantly.
Chats fall through the cracks
Without assignment and status, messages get double-handled or missed entirely.
No view of what is going wrong
You can’t improve response times you can’t measure.
A plan for support
Give every conversation a clear owner, let AI handle the repetitive questions, and measure exactly what to improve.
Every chat has an owner and full context
Assign, route, tag, and add private notes so conversations never get double-handled or missed — and any agent can pick up where another left off.
- Assign, route & tag every chat
- Statuses, priorities & per-agent visibility
- Private notes and @mentions
- One queue across every channel
Resolve the repetitive questions instantly
An AI agent answers common questions from your knowledge base around the clock and escalates cleanly, with full context, the moment a human is needed.
- Answers instantly, 24/7
- Grounded in your knowledge base
- Escalates with the full conversation
- Frees agents for the hard cases
Fix the response times you can finally see
Track first-response and resolution times, agent performance, and CSAT — then improve the numbers that actually move customer happiness.
- First-response & resolution times
- Agent performance at a glance
- CSAT after every conversation
- Fix what the data reveals
The edge for support
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Ready to grow with support?
Free to start — no credit card, no setup fee. Bring your team onto WhatsApp today.
- No credit card
- Free plan to start
- Setup in minutes