Automate the busywork with no-code flows
Build chatbots and drip sequences on a visual canvas. Qualify leads, answer FAQs, collect details, and hand off to a human at exactly the right moment — no engineer required.
- Visual drag-and-drop builder
- Trigger on keywords, tags & events
- Branching logic & conditions
- Scheduled drip sequences
Build it, trigger it, let it nurture
Design the flow on a canvas, fire it on the right signal, and let scheduled sequences do the follow-up — no engineer in the loop.
Build automations by dragging, not coding
Drop nodes onto a canvas to send messages, ask questions, branch on answers, tag contacts, update your CRM, and call external APIs — then watch the path light up as customers move through it.
- Drag-and-drop node canvas
- Send messages, ask questions, branch
- Add tags, update CRM, call an API
- Reuse blocks across every flow
Drag a block onto the canvas
Start a flow the moment intent shows up
Flows don’t wait to be launched — they fire on the signal that matters, from a keyword to a segment change, so the right automation runs at exactly the right moment.
- Keyword or any inbound message
- New contact, tag, or segment change
- Reply to a broadcast campaign
- One flow can serve many triggers
Drip sequences that follow up so you don’t have to
Schedule a multi-step series of approved template messages that space themselves out over days — and stop automatically the instant a contact replies or converts.
- Multi-step scheduled template sequences
- Spacing between steps you control
- Auto-stops on reply or conversion
- Hands warm leads to the shared inbox
Automation that does real work
Branching logic & conditions
Split a flow on an answer, a tag, or a contact attribute — different people get different paths from the same starting point.
Actions, not just messages
Nodes can add tags, update deals, move CRM stages, manage segments, set conversation priority, and fire HTTP requests — real workflow, not canned replies.
Hand off to a human
When a flow reaches its limit it drops the conversation into the shared inbox with full context — a person picks up right where the bot left off.
Grounded AI answers
Pair a flow with the AI agent so open questions get answered from your knowledge base instead of hitting a dead-end menu.
Works across channels
The same flows run on WhatsApp, Instagram DMs, and Messenger — build once, automate everywhere your customers message you.
Reusable building blocks
Drag proven nodes onto any canvas and reuse templates across flows — no engineer, no rebuild from scratch each time.
A better take on automation
Automation and humans, together
Flows hand off to the shared inbox with full context, so a bot never traps a customer — a person picks up right where it left off.
Actions, not just messages
Nodes can update deals, move CRM stages, manage segments, set conversation priority, and fire HTTP requests — real workflow, not just canned replies.
Grounded AI answers
Pair a flow with the AI agent so open questions get answered from your knowledge base instead of a dead-end menu.
Questions, answered
Do I need to write code to build a flow?
No. Everything is built on a visual drag-and-drop canvas — drop nodes to send messages, ask questions, branch on answers, tag contacts, update your CRM, and more. No engineer required.
What can trigger a flow?
Start a flow from a matched keyword, any inbound message, a new contact, a tag being added, a segment change, or a reply to a campaign. One flow can serve many triggers.
Can a flow do more than send messages?
Yes. Nodes take real actions — add or remove tags, update deals and CRM stages, manage segments, set conversation priority, assign an agent, and call external APIs over HTTP.
What happens when the bot can’t help?
The flow hands the conversation off to the shared inbox with its full history, so a human takes over seamlessly. A flow never traps a customer in a loop.
What’s the difference between a chatbot flow and a drip sequence?
A chatbot flow reacts in real time to what a customer does. A drip sequence is a scheduled series of template messages that space themselves out over days — and stop automatically the moment the contact replies or converts.
Do flows work on Instagram and Messenger too?
Yes. The same automation engine and AI agent respond on WhatsApp, Instagram DMs, and Messenger, so you build a flow once and it runs across every channel.
Automate your busywork on Kontaktly
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