Data Deletion

Last updated: July 13, 2026

You can request deletion of the data Kontaktly holds about you or your connected accounts at any time. This page explains what gets deleted and how to make a request, in line with the Meta Platform requirements.

What can be deleted

• Your account profile and authentication data.
• Connected channel credentials and access tokens for WhatsApp, Facebook Messenger, and Instagram.
• Contacts, conversations, message content, and media stored on your workspace.

Self-service

• Disconnect a channel from Settings → Numbers or Settings → Accounts; this revokes the stored access token for that channel.
• To delete your entire workspace and account, contact us using the email below and we will process the deletion.

Request deletion by email

Send an email to apporio999@gmail.com from the address associated with your account, with the subject “Data Deletion Request”. Include the account or workspace name and, if applicable, the connected phone number or account you want removed.

What happens next

• We verify the request comes from the account owner.
• We delete the associated personal data and revoke connected tokens within 30 days, except where retention is required by law.
• We confirm by email once deletion is complete.

If you connected Kontaktly through Facebook or Instagram and remove the app from your Meta account settings, Meta notifies us and we delete the corresponding stored tokens and associated data.