Your conversations. Your data. Your control.
You handle customer conversations and, often, payment and order data. Kontaktly is built so that data stays secure, access stays scoped, and control stays with you — from the first message to permanent deletion.
Secure infrastructure
Data is encrypted in transit with TLS and hosted on hardened cloud infrastructure with network isolation, managed backups, and least-privilege service access.
Role-based access
Every teammate gets a role — owner, admin, or agent — that scopes exactly what they can see and do. No blanket access to the whole workspace.
Team permissions
Assign agents to specific numbers and limit them to their own conversations. AI and internal chats stay hidden from agents who should not see them.
Audit logs
Sensitive actions are recorded so admins can see who did what and when — a clear trail across your workspace for accountability and compliance.
Data deletion
Export or permanently delete customer data on request. Our data-deletion flow honours the right to erasure for you and the people who message you.
API & webhook controls
Scoped API keys with granular resource:action permissions, signed webhooks, and per-key revocation keep programmatic access tightly controlled.
Privacy controls
Phone-number masking, consent-aware messaging, and opt-out handling are built in — so you stay compliant with WhatsApp policy and data regulations.
Data ownership
Your conversations, contacts, and content are yours. We process them on your behalf to run the platform — never to sell or share with third parties.
Security is the default, not an add-on
Every workspace runs on the same secure foundation. There is no lesser tier of protection — the safeguards below apply to every plan.
- Encrypted in transit with TLS across every request
- Least-privilege access for teammates and services
- Data processed only to operate the platform — never sold
- Built on the official Meta WhatsApp Cloud API
Read the fine print
Our commitments are written down and available to everyone — no account required.
Build on a platform you can trust
Free to start — no credit card, no setup fee. Bring your team onto WhatsApp today.
- No credit card
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