Solutions · Healthcare

Patient conversations that reduce no-shows

Let patients book and reschedule over chat, cut no-shows with timely reminders, and answer routine questions automatically — while sensitive cases always reach a person.

Appointment
Dr. Rao · Tomorrow 10:30
reminder sent · 24h before
ConfirmReschedule
Reminders cut no-shows by up to ~38%
~38%
fewer no-shows with reminders
~98%
open rate on reminders
24/7
answers to routine questions
Human
for every sensitive case

Appointment reminders reduce no-shows by roughly 29–38% across randomized and clinic studies; WhatsApp message open rates (~98%) far exceed email (~20%).

The challenge

What gets in the way today

Costly no-shows

Missed appointments waste clinician time and clinic revenue.

Phone lines jammed

Front desks drown in booking and rescheduling calls.

Routine questions pile up

Hours, prep instructions, and directions get asked over and over.

How we help

A plan for healthcare

Cut no-shows with timely reminders, let patients book in chat, and keep every sensitive conversation with your staff.

Appointment reminders

Fewer empty slots, a freer front desk

Automated reminders and confirmations on a channel patients actually read reduce no-shows and take booking pressure off your phone lines.

  • Automated reminders & confirmations
  • Cut no-shows by up to ~38%
  • Sent ahead of the appointment
  • Frees up the front desk
No-code Automation
Appointment
Dr. Rao · Tomorrow 10:30
reminder sent · 24h before
ConfirmReschedule
Reminders cut no-shows by up to ~38%
Book & reschedule in chat

No hold music, no phone tag

Flows let patients pick, confirm, or change a slot right in the conversation — without waiting on hold or calling back during office hours.

  • Patients pick a slot in chat
  • Confirm or change without calling
  • Available outside office hours
  • Frees your phone lines
No-code Automation
Book in chat
I’d like to book a check-up.
Today 3:30
Tomorrow 10:30
Tomorrow 4:00
No hold music, no phone tag
Routine questions, handled

AI for the routine, humans for the rest

An AI agent answers hours, prep, and directions, while symptoms, records, and anything sensitive are scoped straight to your staff.

  • Hours, prep & directions via AI
  • Sensitive threads scoped to staff
  • Per-agent visibility
  • A human always available
AI Agent
Routing
Hours, prep & directionsAI answers
Symptoms & recordsstaff only
Sensitive threads always reach a person
Why we're better here

The edge for healthcare

Sensitive threads can be scoped away from AI so a human always handles them.
Reminders on a channel patients actually read measurably reduce no-shows.
Per-agent visibility keeps patient conversations with the right staff.
The tools behind it

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